FAQ2023-11-24T06:53:14+00:00

Q & A

Q & A

Are you ISO certified?2025-05-26T05:39:46+00:00

Yes. We are ISO 9001:2015 certified since 2024. We implement quality control system in production and operation. In addition to being ISO 9001:2015 certified, we are also GRS (Global Recycled Standard) certified.

What is your source of material?2023-11-24T06:54:32+00:00

All our products are made from POST CONSUMER PLASTIC waste.

What type of Plastic Material do you recycle?2023-10-19T09:17:25+00:00

We provide PP, HDPE, LDPE, HIPS, ABS and Polyamide

What is the meaning of Close Loop Recycling Service?2023-11-21T07:05:23+00:00

Close Loop Recycling refers to a recycling system in which materials are recycled and reintegrated back into the same product or process repeatedly. We are currently working with plastic pallets manufacturer and pipe manufacturer in this service. We welcome more manufacturer in other industries to contact us in this service.

How do you control your product quality?2023-11-21T07:06:58+00:00

We practise 3 steps of quality control in our production:

1) Incoming inspection
2) Formulation testing
3) Hourly sampling quality check

Can you issue Certificates of Origin?2023-11-21T07:08:11+00:00

Yes. We are a certified manufacturer in Malaysia. We can provide Preferential Certificates of Origin (PCO) for Free Trade Agreement (FTA) countries and Non-Preferential Certificates of Origin (NPCO) for Non-FTA countries.

How long is your delivery lead time?2023-11-21T07:09:08+00:00

Domestic – For normal items, delivery can be arranged in 3 days upon confirmation.

For customized items, we shall advise actual delivery lead time with the buyers. Estimated delivery within 2-3 weeks (subject to vessel availability).

What is the minimum order quotation (MOQ)?2023-11-21T07:09:54+00:00

For Domestic, the MOQ is 1250 kg (50 bags x 25kg).

For Export, the MOQ is 15,000 kg (20 GP) or 26,000 kg (40 HC).

What is the payment term?2023-11-21T07:10:46+00:00

We accept Telegraphic Transfer (TT) or Letter of Credit (LC) at sight for export shipments.

What is your packing standard?2023-11-21T07:12:40+00:00

Packing can be arranged in 25 kg bags, 650 kg jumbo bags, or 1200 kg jumbo bags.

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